REVA Anywhere is a cloud-enabled software solution,  for the curation of effective, proven Digital Hotel Guest experience, meticulously branded to the property.

This award winning technology essentially encompasses guest smartphone ordering, in-app contactless payments, two-way guest messaging, digital hotel compendium, loyalty program for F&B and other ancillaries, ongoing instant menu management and analytics and lots more.

With no app to download, multiple payment options, including Guest Room Charge, and it's also multilingual to up to 30 languages.

This very scalable platform is already "core-developed", and well refined, and can be leveraged by hotels and resorts only.

Establishment can be effectively completed within 2 to 3 weeks, courtesy of a well-honed REVA Implementation process.

More bespoke

Unlike most “white label” guest facing technology market offerings, the REVA Anywhere offers a near bespoke range of design possibilities, as we’ve developed it with a blank canvas to afford hotel marketers with a near infinite range of design elements (a bit like Canva!), so that you have the freedom to effectively communicate your hotel brand and personality “on brand” from a design and brand tonality perspective. 

Frictionless experience - faster, easier to get using

Further, as the technology presents itself as a Progressive Web Application, there’s no need for the guest to download an app either. So it loads up in an instant and will get much higher guest (and passing visitor) engagement compared to native downloadable apps which struggle to get guest traction. PWA’s are also better performers for successfully completing orders in typically iffy hotel/resort WiFi conditions too and they work well on any screen (smartphone, tablet, laptop or the home PC).

We make the guest experience even more frictionless with a multilingual platform that accepts multiple payment options, including credit cards, e-wallets such as Alipay, ApplePay, Google Pay and the most frictionless payment option of them all – Room Charge.

Extensive Offering

Effective digital guest experience needs to be enriched with the essential tools to empower the guest to enjoy their (digital) hotel experience on a self-service basis. 

These typically include menu matching/pairing, upselling, dietary filters, discount codes, gift cards, a consumption loyalty program to drive more REVPAG, the property’s new digital hotel compendium (with immediate cost savings area), and 2 way instant chat engagement with an AI-driven Hotel Knowledge base.

Uniquely, the REVA Anywhere complete digital guest experience platform, branded to the property, goes one step further by combining these self-service tools within a powerful ordering & contactless payment and engagement ecosystem, with a set of enhanced planned or immediate e-commerce-enabled guest messaging features, supported via push notifications and text.

REVA Anywhere, branded to your hotel or resort property, provides the optimal level of self-service tools, in an easy  “all-in-one” destination, for a heightened guest experience.

And it's ack-end, which is accessed on a daily basis by the hotel operations and service team, is very easy to use with immediate menu management, marketing, analysis and much more.

An ordering process that's more in-tune with your human team

Importantly, we have developed the REVA Anywhere ordering process to be, quite uniquely, underpinned with Open Cheque hospitality features, so that your property's team members can showcase and maintain their personal service skills to guests.  In this way, providing team members with the ability to adjust or add to orders (perhaps from making helpful suggested upsells as an example), and to determine when the end of a meal sitting or room service meal has come to its natural conclusion, by closing the cheque, thus contributing to a better guest experience.

This is the way it should be, we believe, in hotel and resort environments where high personal service standards play an integral role in your operations.  Our feedback from many 4 and 5 star operational teams confirms this too.

Such flexibility in the technology, so that your team members' hospitality skills, which have been refined over time, can continue to contribute positively to the ordering process,  can also  assist in preventing your guests from being subjected to needless multiple e-receipts during a single meal occasion, and potentially multiple credit card transaction fees.  This more "broad brush" closed-cheque form of hospitality is prevalent with most other smartphone ordering market offerings that are essentially more-automated or ai-driven (from an ordering process perspective), and would be better deployed in QSR environments.

3rd party owned activity and service outlets and restaurants most welcome too!

Another unique characteristic is that REVA Anywhere can digitalise the menus/offerings of a hotel or resort’s partnering 3rd party owned restaurant(s) or activity/experiential outlets.  This can provide new revenue sources and an easy transparent way for hoteliers to set up and cultivate effective partnerships locally. Separate limited access can also be provided for the 3rd party merchants so they can manage menus and pricing, and view sales data.

We’ll assist you to drive maximum guest engagement

At REVA, we formulate  a suggested “Guest Hook” strategy, which comprises a collection of best fit individualised branded QR codes and weblinks, placed/displayed (tastefully!) at different points along the guest’s journey - Before, During and After the guest's stay.  These “hooks” might typically appear at check in, on your hotel WiFi landing page, at selected points within he hotel lobby, lifts , within the rooms, or outside at poolside areas etc.

We can also assist you, using our versatile offering, to pivot your operations locally too, using effective individualised QR codes and implementing the REVA Loyalty Program (for ancillary offerings). Menus for locals, kerbside pickup, delivery, dark kitchen activity, virtual kitchen activity and so on - the possibilities are endless.

We are proudly REST based Open API

Ensuring that your technology for digital guest experience is Open API based is another important consideration, from a future proofing perspective, as it means that the software has been developed to “play well” with other similarly developed guest facing technology offerings that you may already be subscribing to or maybe considering utilising in the future. 

Being an independent technology provider with an exciting technical roadmap strategy also helps to prevent you from being “held” into any particular ecosystem in this rapidly advancing space.

REVA Anywhere is developed to very high REST based API standards, and can be further integrated to most POS systems for more seamless operational flows, in larger properties too.

ROI Razor Focus

We are 100% focused towards driving strong ROI in the form of increased and new revenues, significant operational efficiencies and cost savings (especially those spiraling labour costs).

Further, to help our hotel management teams, we can provide KPI related data analysis, on demand, to help steer your business forward!

And, we are open to partnering with hotels and resorts, and by doing so, utilise our knowledge in maximising revenue lifts and efficiencies from our digital guest experience technology to assist hotel/resort partners.

This is not just a project for us, it’s an obsession!

Our mission is to create an unparalleled, unified hotel and resort F&B and services ecosystem, with the guest at the centre of everything. 

Distilled, this means Experiences empowered by innovation. 

By no means is this a responsibility we take lightly.

We've been steadily fine tuning and innovating our blueprint for digital Guest Experience throughout the pandemic period.  This is yielding impressive post-COVID revenues and guest engagement levels for our partners, confirming for us that we’re on the right track, with the right amount of features that guests will enjoy engaging with, resulting in revenue uplifts, improved operational efficiencies and cost savings for our new hotel partners.

Your property can be digitally reimagined in just 2 weeks!

Hoteliers can tap into this already core-developed technology and launch their own branded platform for guest engagement, in about 2 weeks, with REVA's tried and tested 5 sprint implementation process.  This includes all testing, training and the curated meticulous brand treatment.

To get started, all that is required is the assistance of an on-location Hotel Champion on an on-call basis for the above implementation period! 

REVA Hospitality can be trusted to assist hoteliers, in hotel or resort environments with

• QR code enabled mobile ordering & convenient contactless secure payment.

• Multiple payment options - Room Charge, e-wallets (WeChat Pay, Alipay, etc), main credit cards.

• Meticulous Hotel/Resort branding (Hotel groups and chains too)

• Guest Chat (+ AI-driven hotel knowledge base for optional usage), queries can also be routed to various departments.

• Pre-arrival Check In/Out 

• The Digital Hotel Compendium/Services Directory.

• Multilingual formats

• POS Connectivity (if desired)